“In a recent meeting, I used the CARE framework and watched the same people engaged more, and I remember thinking, ‘Thanks to Kapable, this proposal is being implemented”

I’m Anupam Bagchi, a mining engineer with 30+ years in the industry. Vice President of EHS, Training & Sustainability, an industry that runs on precision, safety, and people. For most of my career I relied on technical depth and hard work. But as my role grew, I realised the harder part wasn’t solving technical problems, it was aligning people, holding the room, and communicating clearly under pressure.

Often, my points got lost in meetings. There were too many ideas, no clear structure. I wanted to make my communication sharper and easier for others to follow.

I had attended leadership trainings before, but they stayed at the theory level, so I naturally felt that something was missing. Kapable was different, it was all about practice, real situations, and reflection. I could apply something I learnt the next day at work and see the difference.

From the first session, we focused on my real-world context, high-stakes meetings, difficult stakeholders, safety negotiations. In one-on-one sessions, I learned to organise and structure my thoughts before speaking by using tools like CARE and mind mapping. I also practiced pausing before reacting. These truly helped me turn my leadership instincts into process, clear openings, concise reasoning, calm tone.

I started applying what I learned right away. One moment that really stood out was during a meeting about a new training program. I used the CARE and mind-mapping tools we had practised. Earlier, a training proposal had not moved forward, but this time, the leadership approved it immediately. I remember thinking, “Thanks to Kapable, we’re finally going to implement that training program.”

That made me realise how powerful these tools were. They actually worked in real situations.

Over time, I could see the difference everywhere. Meetings were more focused, discussions stayed on track, and I spoke with more confidence. I even used mind-mapping while helping my son choose his Class 11 subjects, it helped both of us think clearly.

What I value most is that Kapable didn’t just improve how I communicate; it improved how I think and plan.

Now, when I walk into an important meeting, I feel calm and prepared. I know what to say, when to pause, and how to guide the discussion. I feel confident, not because I’ve changed who I am, but because I’ve learned how to use my experience in the right way.