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Mastering Communication
From Good to Great

Discover the art of communication and how it influences your success and connections with others.

85% of employers say that strong communication skills are more important than technical skills.
Employees who are effective communicators earn 20% more than those who are not.
75% of employees say that poor communication is the biggest cause of workplace stress.
60% of companies have no long-term strategy for their internal communication.
Only 23% of executives say that their companies are excellent at aligning employees' goals with corporate purposes.
(Oak Engage)
74% of employees have the feeling they're missing out on company news because the internal communication department is non-existent or doing a poor job.
(Oak Engage)
39% of surveyed employees believe that people in their organisation don't collaborate enough.
(Oak Engage)
Employee productivity increases by 20 to 25% in organisations where employees are connected.
(Employee Engagement Group)
50% of employees have admitted that poor communication has increased their overall stress levels.
22% of employees have considered looking for a new job due to poor communication.
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Different Elements of Communication

Vocal Variety

Exploring Vocal Range: Learn how to harness the full potential of your voice by exploring pitch, tone, and volume variations to engage and captivate your audience effectively.

Emphasising Key Points: Discover the art of using vocal variety to emphasise important messages and create a lasting impact during your speeches and presentations.

Expressing Emotion: Master the skill of conveying emotions through vocal nuances, making your communication more relatable and persuasive.


Clear Articulation Techniques: Develop precise articulation skills, ensuring that every word is spoken distinctly and that your message is easily understood by your audience.

Overcoming Speech Challenges: Learn techniques to overcome common speech challenges, such as mumbling, stuttering, or speaking too quickly, improving your overall clarity and impact.

Effective Pronunciation: Refine your pronunciation to communicate with confidence and authority, eliminating any barriers that may hinder your message.

Contextual Vocabulary

Building a Rich Vocabulary: Expand your vocabulary by learning contextually relevant words and phrases to express ideas clearly and persuasively.

Adapting Language to Audience: Gain the ability to tailor your language to suit your specific audience, whether it’s a boardroom meeting, a technical presentation, or a casual discussion.

Enhancing Communication Precision: Discover how the right choice of words can enhance the precision of your message, making it more compelling and impactful.

Fluency and Transition

Enhancing Speech Fluency: Develop the ability to speak smoothly and coherently, eliminating interruptions and hesitations that may hinder your message’s flow.

Seamless Transitions: Master the art of smoothly transitioning between ideas and topics, making your presentations and conversations more organised and engaging.

Maintaining Audience Engagement: Learn how fluency and effective transitions keep your audience captivated and prevent them from losing interest.

Active Listening

The Art of Active Listening: Understand the importance of active listening, a foundational communication skill that fosters better understanding and empathy.

Questioning Techniques: Learn how to ask relevant and probing questions to demonstrate your interest and comprehension during conversations.

Non-Verbal Cues: Discover how to pick up on non-verbal cues, such as body language and tone, to better interpret the speaker’s underlying messages and emotions.

Body Language

Pauses for Effect: Master the use of well-placed pauses to emphasise key points and allow your audience to digest information.

Controlling Nervous Habits: Learn to use pauses effectively to control nervous habits like filler words (e.g., “um” and “uh”).

Creating Suspense: Understand how to build anticipation and suspense through strategic pauses in your narrative.

Eye Contact

Establishing Connection: Learn the importance of maintaining eye contact to establish a connection with your audience.

Conveying Confidence: Use eye contact to convey confidence and authority while speaking.

Engaging the Entire Audience: Discover techniques for making eye contact with various audience members to involve everyone in your message.

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Influencing others’ decisions and actions.

Belief in one’s abilities and self-worth.

The art of communicating effectively to inspire, inform, and captivate.

Belief in one’s abilities and self-worth.

Frequently Asked Question

Overcoming fear involves practice, visualisation, and relaxation techniques. Start with small audiences and gradually work your way up.

Confidence comes from thorough preparation, maintaining good posture, making eye contact, and speaking with conviction.

Practise deep breathing, visualisation, and relaxation exercises. Familiarity with your material and rehearsal can also reduce anxiety.

Pause briefly, gather your thoughts, and continue speaking. You can also have notes or an outline to refer to discreetly.

Engage your audience by using stories, humor, questions, and interactive elements. Connect with their interests and needs.

Yes, there are resources, including books, workshops, and online course. Kapable also covers public speaking skill in its leadership acceleration.

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