“Kapable has given me space to learn more things. It has opened new horizons and given me more confidence.”

I have spent over 17 years working in IT, building my career around technical expertise, problem-solving, and continuous learning. For a long time, I believed that developing my technical skills was the key to professional growth. I regularly pursued certifications and focused on becoming better at what I did.
Over time, however, I began to realise that technical expertise alone was not enough to move forward.
One moment that really stayed with me was when I was considered for a promotion but was told that I was too technical. Having already managed a team of 48 people, I struggled to understand what more was expected of me. That conversation made me question what leadership really meant and what I needed to develop beyond my existing skills.
My wife had been encouraging me to work on my communication and interpersonal skills for quite some time. She once asked me whether the people I worked with felt as confident in my leadership as she felt when I was driving. That question stayed with me. It made me reflect on whether my colleagues trusted me to lead, make decisions, and handle challenges.
That was one of the reasons I decided to join Kapable.
During the program, I began learning how to organise my thoughts and communicate with greater clarity. I became more mindful of how I answered questions, provided context, and used examples to explain my ideas.
Gradually, I started noticing changes in how I communicated. My responses were becoming more precise, and I was relying less on multiple examples to get my point across. I also began applying these learnings in my everyday work. In one meeting, I suggested a centralised reporting process that could help teams collaborate more effectively and reduce the effort involved in managing multiple email updates.
Another important shift was in how I approached leadership and decision-making. I began to understand the importance of balancing empathy with accountability, especially when working with teams. I also became more comfortable expressing my thoughts in meetings. Earlier, being interrupted could make me lose track of what I was saying. Now, I am more willing to ask for space to finish my point and invite feedback once I have communicated it clearly.
The biggest change has been in how I see my own potential. Kapable has helped me recognise that leadership is a skill I can continue developing, and it has opened up new areas for me to explore.
I know there is still a lot I need to practise, especially when handling high-pressure situations. But I now have a clearer understanding of where I want to improve and the confidence to keep working towards it.