Mumbai, India
Cyril Amarchand Mangaldas
Deputy Chief Marketing Officer
Legal
“Kapable gave me the confidence to speak publicly and structure my responses.”
I came into Kapable knowing exactly what I wanted to work on: becoming more confident in public speaking and learning to think more clearly while communicating. I had spent years building expertise in marketing within the legal sector, but I knew that expertise alone would only take me so far.
As my role evolved, I found myself leading a team of around 20 people, working with senior management and thinking about my next career move. I wanted to take on something broader in the future, potentially a COO role, and I knew I needed to strengthen the way I showed up as a leader.
One of the biggest challenges was speaking in front of larger groups and management committees. One-on-one conversations with senior leaders were comfortable, but presenting to a group could feel overwhelming. I would know exactly what I wanted to say, yet structuring those thoughts in the moment was difficult. I also realised that I rarely paused before responding.
Kapable helped me become much more aware of these patterns. Communication was the first area where I noticed a difference. In my day-to-day work, I started putting more of what I was learning into practice, especially when communicating with senior management.
The most meaningful change came during a stressful situation at work. Earlier, I would react immediately, then spend days overthinking what had happened and feeling guilty about how I had responded. This time, I was able to take a step back, understand what was happening and respond differently. The conversation became calmer and led to a more positive outcome.
That experience showed me that the real value of the learning was in applying it when it mattered.
My final session was a podcast simulation, something I would have been nervous about when I started. By the end, I found myself having a genuine conversation rather than feeling like I was performing. I was able to answer questions, bring in examples from my experience and structure my thoughts more effectively. I even started thinking about how I could eventually use platforms like podcasts to share the knowledge I have built over my career.
I still have areas to work on, especially spontaneity, avoiding repetition and remembering to pause but I now have a clearer understanding of what I need to practise and how to keep the learning going beyond the programme.
My approach is simple: take one learning at a time, practise it deliberately and keep track of the situations where I handle things differently.
I started Kapable wanting to become more confident in how I communicate. I finished with greater awareness of how I show up, how I respond under pressure and the kind of leader I want to become.
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