The application, website and other associated products obtain information that you provide when you download and register with us. During the register process, you generally provide
(a) your email address, phone number, city and your kid’s name, kid’s age and kid’s gender
(b) information that you provide to us when you contact us for help. The said information collected from the users could be categorized as “Personal Information”, “Sensitive Personal Information” and “Associated Information”. Personal Information, Sensitive Personal Information and Associated Information (each as individually defined under this Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 (the “Data Protection Rules”)) shall collectively be referred to as ‘Information’ in this Policy.
We may use the Information to contact you from time to time, to provide you with the Services, important information, required notices and marketing promotions. We will ask you when we need more information that personally identifies you (personal information) or allows us to contact you. We will not differentiate between who is using the device to access the applications or website so long as the log in/access credentials match with yours. In order to make the best use of the applications or website and enable your Information to be captured accurately on the applications or website, it is essential that you have logged in using your own credentials.
We will, at all times, provide the option to you to not provide the Personal Information or Sensitive Personal Information, which we seek from you. Further, you shall, at any time while using the applications or website, also have an option to withdraw your consent given earlier to us to use such Personal Information or Sensitive Personal Information. Such withdrawal of the consent is required to be sent in writing to us at the contact details provided in this Policy below. In such event, however, we fully reserve the right not to allow further usage of the Applications or provide any Services/products there-under to you.
Automatically Collected Information
In addition, the applications or website may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet br/owsers you use, and information about the way you use the applications or website. We may collect information on how you use are applications or website like the pages you visit, how you interact with our products etc. to deliver more personalized content. As is true of most mobile applications, we also collect other relevant information as per the permissions that you provide.
Our apps do typically require internet permissions, for the purpose of downloading additional content for the app, providing links to the app store entry of our other apps and to collect anonymous usage information for analytics as mentioned above.
We do not knowingly contact or do business with children under 13 years of age. If a parent/guardian becomes aware that a child under the age of 13 has attempted to contact and/or do business with us, please advise us by email at [email protected] so that we may rectify the situation.
We do not run any kind of advertisement within our applications, services or products.
Social MediaOur apps do not interact with any social media sites. We may provide links to our own social media sites for the purpose of providing support and product information.
User CommunicationWhen you send an email or other communication to us, we may retain those communications in order to process your inquiries, respond to your requests and improve our Services. We may alert you by email or phone (through message/call) to inform you about new service offerings or other information which we feel might be useful for you. You authorize Skillup Enterprise Pvt. Ltd. and its representatives to Call, SMS, Email or WhatsApp me about its products and offers. This consent overrides any registration for DNC/NDNC.
Children’s PrivacyWe recognize the need to provide further privacy protections with respect to the personal information that we may receive relating to children on our Website and Applications. When we receive personal information relating to children, we take additional steps to protect children’s privacy, including – Notifying parents about our information practices with regard to children, including the types of personal information we may collect relating to children, the uses to which we may put that information, and whether and with whom we may share that information; In accordance with applicable law, and our practices, obtaining consent from parents for the collection of personal information of their children, or for sending information about our products and services directly to their children; Limiting our collection of personal information relating to children to no more than is reasonably necessary to participate in our Services.
SecurityWe are concerned about safeguarding the confidentiality of your Information. We provide physical, electronic, and procedural safeguards to protect Information we process and maintain. For example, we limit access to this Information to authorized employees only who need to know that information in order to operate, develop or improve our applications or website. Please be aware that, although we endeavor to provide reasonable security for information we process and maintain, no security system can prevent all potential security br/eaches.
Use and Disclosure of Your InformationWe use the collected Information to analyze trends, to conduct research, to administer the applications, website and products, to learn about each user’s learning patterns and movements around the applications, website and products and to gather demographic information and usage behavior about our user base as a whole. We may use the individual data and behavior patterns combined with personal information to provide you with personalized content, and better your learning/edutainment objectives. We do not sell, trade or rent your Information to any third party unless we have been expressly authorized by you either in writing or electronically to do so. We may at times provide aggregate statistics about our customers, traffic patterns, and related site information to reputable third parties, however this information when disclosed will be in an aggregate form and does not contain any of your Personally Identifiable Information. Kapable will occasionally send email notices or contact you to communicate about our applications, website and benefits, as they are considered an essential part of the services/products you have chosen. We may disclose Information:
● as required by law, such as to comply with a subpoena, or similar legal process
● when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, address security or technical issues or respond to a Government request
● with our trusted service providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this Policy
● to protect against imminent harm to the rights, property or safety of the Applications/Website or its users or the public as required or permitted by law
● Any portion of the Information containing personal data relating to minors provided by you shall be deemed to be given with the consent of the minor’s legal guardian. Such consent is deemed to be provided by your registration with us
How Long Do We Retain User Data?Currently, we plan to retain user data while an account is active and for at least three years afterward. We may alter this practice according to legal and business requirements. For example, we may lengthen the retention period for some data if needed to comply with law or voluntary codes of conduct. Unless otherwise prohibited, we may shorten the retention period for some types of data if needed to free up storage space.
Log informationWhen you access our Website, our servers automatically record information that your br/owser sends whenever you visit a website. These server logs may include information such as your web request, internet protocol address, br/owser type, br/owser language, the date and time of your request and one or more cookies that may uniquely identify your br/owser.
Your ConsentWe believe that, every user of our applications, websites and other associated products must be in a position to provide an informed consent prior to providing any Information required for the use of the applications, websites and other associated products. By registering with us or by using the applications, websites and other associated products, you are expressly consenting to our collection, processing, storing, disclosing and handling of your Information as set forth in this Policy now and as amended by us. Processing, your Information in any way, including, but not limited to, collecting, storing, deleting, using, combining, sharing, transferring and disclosing information, all of which activities will take place in India. If you reside outside India your Information will be transferred, processed and stored in accordance with the applicable data protection laws of India. By accepting this Policy, you are also representing that you are eighteen (18) years of age or above. In case you are under the age of eighteen (18), then please do not share any Sensitive Personal Information or Personal Information with us without ha